Shipping policy
Shipping Policy
Thank you for shopping with TJ&J Marketplace.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified.
Shipping Times
Shipping times vary depending on product availability and destination. Most orders arrive within 5–15 business days after shipment.
Order Tracking
Once your order has shipped, you will receive tracking information by email so you can monitor your delivery.
Shipping Delays
Delivery times may be affected by holidays, weather conditions, carrier delays, customs processing, or other circumstances beyond our control.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information. TJ&J Marketplace is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page.